hello, I'm
Hazel Dinh.
Hanoi, Vietnam
Product manager who turns merchant problems into SaaS products — from 0-to-1 launches to scaling apps used by thousands of stores. Now building data products at one of Vietnam's biggest telcos.
about me
From marketing to product.
I started on the marketing side of Shopify apps — writing docs, running campaigns, and answering front-line support tickets. It was a good way to learn how merchants think and what they struggle with.
In 2023 my boss offered me a chance to move into product, and I took it: founding PO of an app built from zero, then leading a team on one of the top store design apps on Shopify, and now data products at national scale.
the journey
Five roles, one direction.
Jul 2026 — now
Product Management Trainee
Viettel Telecom · Big Data Center
Joined through Viettel Future Changemakers 2026, Product Management track. Moving from SaaS into telco-scale data products — bigger systems, messier problems, more to learn.
Aug 2025 — Jul 2026
Product Owner
BSS Commerce · OT: Theme Sections
Led a cross-functional team of 5 on a Shopify app ranked 2nd in its category, serving 10,000+ merchants.
Oct 2023 — May 2025
Product Owner
Ecomate · OneTick
Founding PO — owned vision, roadmap, and delivery of an upsell app built from zero.
Apr 2023 — Oct 2023
Marketing Manager
Ecomate · VIBE
Managed growth for an Instagram-feed app used by 2,000+ merchants — App Store optimization and partnerships.
Apr 2022 — Oct 2023
Digital Marketing Executive
Docs, tutorials, and front-line support for a page builder with 200,000+ merchants. Where the customer empathy started.
the products
Products I've shaped.
the learning
Credentials, briefly.
Academy of Finance, Hanoi
Bachelor of Business Administration · 2018 — 2022
Graduated with Excellence — GPA 3.72/4
TOEIC Listening & Reading
990/990 · Apr 2022
A perfect score, if we're being precise about it.
Scrum Essence 2.0
Học viện Agile · Apr 2024
Professional Product Management
Product Academy — Học viện Agile · Aug 2025
after hours
The person behind the backlog.
- Volleyball
- Badminton
- Tea > coffee
- Finds a favorite dish, orders it forever
I collect languages the way some people collect stamps: fluent English, Chinese in progress, and a little Thai picked up entirely from dramas.
built for fun, shipped anyway